FAQs
We currently ship to the UK and EU countries.
UK: 1-3 Working days, depending on the chosen shipping method. EU: 3-5 Working days, depending on the chosen shipping method.
We currently accept all Visa and Mastercard payment methods.
We are unable to change or cancel an order once it has shipped. If you wish to modify your items or shipping address before the items have shipped, please contact Customer Services as soon as possible at info@thepharmacbd.com. If you want to cancel an order that has already shipped, you will need to follow the return/exchange process. A full refund will be issued once the order has been returned to us unopened.
If you wish to return your purchase, please send your items back, unopened, along with a receipt or proof of purchase within 30 days of receiving your product(s). After 30 days, as per our return policy, we do not offer a refund or exchange. The PharmaCBD may grant partial refunds in certain circumstances at the sole discretion of the company.
Once your return is received and inspected, we will send you a notification email. We will then notify you whether your refund is approved or not. If the refund is successful, your original method of payment will be credited within 30 days. Please visit our Terms and Conditions page to learn more.
Promotional offers, reward points and subscription program discounts cannot be combined at the checkout. You can claim one offer per order.
Yes, we have very high standards regarding the quality, purity and potency of the CBD we sell. We only work with brands and sell products that have been independently tested. Tests measure the CBD levels to the milligram (mg) in every batch and validate the potency on a certificate of analysis. The same is done to ensure the products we sell are free of pesticides, fungicides, plant growth regulators, residual solvents, heavy metals, and any microbiological contamination.
As with any dietary supplement, we recommend consulting your physician prior to adding CBD into your daily routine.
No, CBD is a phytocannabinoid that is non psychoactive (it does not result in feelings of euphoria).
It is recommended that you use CBD products for at least two weeks and maintain your doses consistently in order to feel the optimal benefits. Include CBD as part of your daily routine indefinitely for long-lasting therapeutic results.
Whilst our products do not require refrigeration; we recommend storing your CBD oil in a cool, dry place. Make sure to shake well before each use. For CBD isolate products, we also recommend storing in a dry, cool place away from direct heat and sunlight. Ensure the lid is closed airtight after each use. Refrigeration is not necessary but may prolong shelf life.